Aktualne Rekrutacje

Credit & Collections Manager w. French (Order to Cash)

OTC, Warsaw

Credit & Collections Manager w. French (Order to Cash)

Job Overview:
A high-performing leader, with strong business and change management skills focused on people, delivering results, managing credit & collections, deductions activities. The position will be focused on standardization and streamlining, centralization of activities into the SSC as well as managing the day to day.


  • Manage the organization, processes and systems for the collection of receivables and deduction processing / perform research for the business to minimize and mitigate losses, maximize income and cash flow
  • People management of the teams responsible for Credit and Collections
  • Build successful relationships and drive results across business areas including commercial, customer service and finance.
  • Lead migrations of work into the SSC and ensure transitions are completed seamlessly
  • Develop and implement policies and procedures, including training / change management, for standardizing process and improving controls and performance
  • Negotiate payment plans, settlement agreements and proposed resolutions with customers to increase collections and cash flow
  • Lead and support resolution of account issues
  • Recommend and authorize, as warranted, write-offs, litigation and account settlements 
  • Reporting and presentation of performance against established metrics and KPI’s with required actions to drive results / commitments
  • Drive improvements to operational KPI’s / metrics
  • Support the business with FP&A activities
  • Deliver productivity via the standardization, streamlining and automation of processes
  • Support due diligence and acquisition integration


  • Degree in business, finance or accounting required
  • Minimum of 3 years’ experience in a Management role
  • +7 years of receivables and/or collections experience
  • Fluent English / French
  • Knowledge of Credit & Collection laws, bankruptcy processes and other collection practices required.  Background in credit analysis and or previous bank lending / credit experience
  • Experience in Credit & Collections tasks migrations and processes centralization
  • Strong leader that anticipates the needs of their business partners and customers
  • Change Management skills
  • Leadership and partnership skills in influencing and driving change across the complete end to end order to cash processes.
  • Experience in SAP / systems skills
  • Continuous improvement mind-set needed to drive transformation and productivity
  • Team building and excellent inter-personal skills (communication, build & maintain relationship)
  • Organizational skills – continuous service delivery, time management

We offer:

  • Convenient office location near Rondo Daszyńskiego
  • Work in an international company giving a good opportunity to develop professional and foreign language skills
  • Ambitious and motivating challenges
  • Labor law contract
  • Social activities: yoga classes, volleyball, soccer games, basketball team, discount for theater tickets
  • Internal & external trainings 
  • Co-funding of additional benefits (medical care, Multibenefit or Edenred cards)

Informujemy, że skontaktujemy się tylko z wybranymi osobami.