Aktualne Rekrutacje
AP Delivery Lead (Team Leader level)
AP / PTP, Warsaw (remote)
Stanley Black & Decker is the largest tool manufacturer in the world (Fortune 200). SBD is a world-leading provider of tools and storage, commercial electronic security and engineered fastening systems, with unique growth platforms and a track record of sustained profitable growth. https://www.stanleyblackanddecker.com/
AP Delivery Lead (Team Leader level)
Location: Fully Remote (fully remote with office access in Warsaw, Poland).
Purpose:
Ensure Service Delivery Governance for selected SBD BU’s, for the PTP stream operations performed by our outsourcing partner (Provider). Level: Team Leader.
Responsibilities
- Service Delivery Governance for selected SBD BU’s (Monitor and control the process delivery & coordinates with Provider) for PTP activities as performed by the Provider.
- Delivery Execution (Review the performance metrics — regular meetings with BU & Provider)
- Dispute Management and Functional Level Escalation
- Regional Level Escalation (Coordinate the escalations and issue resolutions with BU/Provider)
- Performance Management (Ensure day-to-day activities meets process quality, control and customer satisfaction standards, Report weekly & monthly KPIs)
- Continuous Improvement (Support implementation of improvement initiatives)
- Business Partnership (Support the communication and cooperation between Provider and BU)
- Work closely with all PTP Team Members and relevant Business Units
Organizational Relationship
- This position reports directly to the PTP Delivery Manager
- The direct reports to this position are: AP Delivery Analysts
Requirements
- Degree in Finance/Economics or other relevant. Advantage: Accounting degree
- 3-4 years of experience in Accounts Payable/Ais; SSC Experience preferred
- 1-2 years of team leading or project management experience
- Fluent English - level B2 or above. Advantage: other EMEA region languages.
- Strong Excel skills.
- General experience with ERP systems used in a multinational environment.
- Strong leadership and interpersonal skills (problem identification, communication, motivate team)
- Ability to interact effectively with all levels throughout the organization.
- Strong verbal and written communication skills (writing e-mails, responding to phone or e-mail enquiries)
- Strong analytical and problem-solving skills.
- Skilled in teaching others, people's person.
We offer:
- Virtual / Remote with possibility to use the office occasionally (New office location – 10 meters from Metro Rondo Daszyńskiego underground station)
- Labor law contract
- Work in an international company giving a good opportunity to develop professional and foreign language skills
- Attractive benefits: Private medical care, life insurance, multisport card
- Training & courses
Informujemy, że skontaktujemy się tylko z wybranymi osobami.