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AP Delivery Lead (Team Leader level)

AP / PTP, Warsaw (remote)

Stanley Black & Decker is the largest tool manufacturer in the world (Fortune 200). SBD is a world-leading provider of tools and storage, commercial electronic security and engineered fastening systems, with unique growth platforms and a track record of sustained profitable growth. https://www.stanleyblackanddecker.com/

 AP Delivery Lead (Team Leader level)

Location: Fully Remote (fully remote with office access in Warsaw, Poland).

 

Purpose:

Ensure Service Delivery Governance for selected SBD BU’s, for the PTP stream operations performed by our outsourcing partner (Provider). Level: Team Leader.

 

Responsibilities

  • Service Delivery Governance for selected SBD BU’s (Monitor and control the process delivery & coordinates with Provider) for PTP activities as performed by the Provider.
  • Delivery Execution (Review the performance metrics — regular meetings with BU & Provider)
  • Dispute Management and Functional Level Escalation
  • Regional Level Escalation (Coordinate the escalations and issue resolutions with BU/Provider)
  • Performance Management (Ensure day-to-day activities meets process quality, control and customer satisfaction standards, Report weekly & monthly KPIs)
  • Continuous Improvement (Support implementation of improvement initiatives)
  • Business Partnership (Support the communication and cooperation between Provider and BU)
  • Work closely with all PTP Team Members and relevant Business Units

 

Organizational Relationship

  • This position reports directly to the PTP Delivery Manager
  • The direct reports to this position are: AP Delivery Analysts

 

Requirements

  • Degree in Finance/Economics or other relevant. Advantage: Accounting degree
  • 3-4 years of experience in Accounts Payable/Ais; SSC Experience preferred
  • 1-2 years of team leading or project management experience
  • Fluent English - level B2 or above. Advantage: other EMEA region languages.
  • Strong Excel skills.
  • General experience with ERP systems used in a multinational environment.
  • Strong leadership and interpersonal skills (problem identification, communication, motivate team)
  • Ability to interact effectively with all levels throughout the organization.
  • Strong verbal and written communication skills (writing e-mails, responding to phone or e-mail enquiries)
  • Strong analytical and problem-solving skills.
  • Skilled in teaching others, people's person.

 

We offer:

  • Virtual / Remote with possibility to use the office occasionally (New office location – 10 meters from Metro Rondo Daszyńskiego underground station)
  • Labor law contract
  • Work in an international company giving a good opportunity to develop professional and foreign language skills
  • Attractive benefits: Private medical care, life insurance, multisport card
  • Training & courses

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